Saturday, January 29, 2011

Banglalink Help and Services - How to get 5 taka in advance

1. How to know your banglalink mobile phone number/service number?
- Type *666# and press send button. It will reply you with MSISDN number.

2. How to get advance 5 taka which will be deducted in your next recharge.
- Type *874# and press send button. It will reply you with a confirmation message.

3. How to buy unlimited sms for only 5 taka?
- Dial *132*1# and the amount will be deducted instantly from your account. You will be able to enjoy 500 sms for 1 day at only tk.5 (excluding vat).

4. how many pre-paid packages does banglalink have?
- five
banglalink desh
banglalink desh ek rate
banglalink desh ekrate darun
banglalink desh rangdhanu
banglalink desh 7fnf

5. How to check banglalink balance?
- To know your prepaid account balance please type *124# and simply send. within a short time, you will receive your balance information. Or you can call 123 and listen to the account balance.

6. Detail offers:
A)

anglalink "desh" was launched in september 2006.

banglalink desh is the best prepaid package for making calls to any network in any time.
tariff plan of banglalink desh
 9 am - 5 pm5 pm - 12 am12 am - 9am
call rate
banglalink to banglalinktk. 0.99/mintk. 1.25/min *tk. 0.45/min 
banglalink to other mobiletk. 0.99/min  tk. 1.45/min *tk. 0.99/min
fnf rate (3 fnf to any operator)
banglalink fnf numbertk. 0.45/min
other operator’s fnf numbertk. 0.99/min
sms rate
banglalink to banglalinktk. 0.50/sms
banglalink to other mobiletk. 0.50/sms
* for every call, a tk 0.30 charge will be applicable only once 
  • 60 sec. pulse will apply for all calls.
some key features/benefits of banglalink desh
1. bonus on incomingnow customers can enjoy 20% bonus by having minimum 50 incoming minutes from other operator’s mobile in a month. the bonus will be given in the form of sms and minutes equally. the 20% bonus will be awarded based on previous month’s incoming calls from other mobile operators .bonus minutes can be used to call any banglalink number (excluding fnf) and bonus sms can be used for any banglalink number. all prepaid customers (banglalink desh, desh rang, ladies, first!) and banglalink postpaid, banglalink business and banglalink sme customers can enjoy these bonus minutes.

customers who are interested to avail the facility need to write "bo" and send an sms to 2007 (sms charge tk. 2 excluding vat will apply). within 72 hours of sending sms customers will receive a reply sms confirming successful registration. a customer needs to send the registration sms once to enjoy the bonus on incoming till the offer lasts. the bonus for the usage of one month will be given in the following month.
2. lifetime validitylifetime validity on prepaid account gives a customer the benefit of receiving incoming calls and staying connected forever. to get lifetime validity, a customer has to recharge his/her pre-paid account with a minimum amount of tk. 10/= or above (via scratch card or i- top up). if any lifetime validity customer does not have any incoming or outgoing call/sms for three months, the connection will be permanently disconnected.
3. 3 fnf numbers to any operator
banglalink desh offers 3 fnf numbers to any operator. customers can talk to their fnf numbers at a lower rate than regular calls.
fnf numbers can be set/changed in the following ways:
a. register through calling (ivr)
  • just call to 123 and follow the instruction
  • your friend and family number will be activated instantly
  • you can also change the friends and family number up to 4 times instantly (free of charge)
b. register fnf through sms
  • sms sent to: 3300
  • request sms:
purposesms syntaxdetails
to set new fnf019xxxxxxxsimply write desired fnf number and send to 3300.
mobile number with country code (880 or +880) will also be accepted
to check existing fnfffsimply write ff and send to 3300
to change existing fnf019xxxxxxxwrite ch and send to 3300
to remove existing fnfremwrite rem and send to 3300
for helphelpsimply write help and send to 3300
  • any request through sms, except help request, will take 24 hours to be processed 
  • subscribers can change fnf four times a year without any charges and tk 25 will be charged for every changes after that
  • sms to 3300 will be free of charge (tk 0.00/sms)
*conditions apply
the numbers can be changed 4 times per fnf per year and after that changing or deleting charge will apply (tk. 25)
 
migrating to banglalink desh
any prepaid customer can migrate to banglalink desh simply by sending an sms. to migrate to desh, go to message option of your mobile, write ds and send sms to 210. you will immediately receive acknowledgement that you migration request has been received. you will be migrated within 48 hours and you will receive another confirmation message. 

customer can also migrate by calling 121 or just by visiting banglalink care center.
for more queries please call 121 or 01911-304121.
* conditions apply & vat applicable

B)
banglalink desh ek rate
as the package name suggests - through this offer, customers can enjoy a single rate of tk. 0.87/min to any number 24 hours a day. this offer is specially targeted towards those customers who want flat call rate throughout the day.  when customers buy a new banglalink prepaid connection they will be automatically enjoying the benefits of banglalink desh ek rate package.
some key features/benefits of banglalink desh ek rate
1. bonus on incomingnow customers can enjoy 20% bonus by having minimum 50 incoming minutes from other operator’s mobile in a month. the bonus will be given in the form of sms and minutes equally. the 20% bonus will be awarded based on previous month’s incoming calls from other mobile operators .bonus minutes can be used to call any banglalink number (excluding fnf) and bonus sms can be used for any banglalink number. all prepaid customers (banglalink desh, desh rang, ladies, first!) and banglalink postpaid, banglalink business and banglalink sme customers can enjoy these bonus minutes.

customers who are interested to avail the facility need to write "bo" and send an sms to 2007 (sms charge tk. 2 excluding vat will apply). within 72 hours of sending sms customers will receive a reply sms confirming successful registration. a customer needs to send the registration sms once to enjoy the bonus on incoming till the offer lasts. the bonus for the usage of one month will be given in the following month.
2. lifetime validitylifetime validity on prepaid account gives a customer the benefit of receiving incoming calls and staying connected forever. to get lifetime validity, a customer has to recharge his/her pre-paid account with a minimum amount of tk. 10/= or above (via scratch card or i- top up). if any lifetime validity customer does not have any incoming or outgoing call/sms for three months, the connection will be permanently disconnected.
product details
  • customers can enjoy tk. 0.87/min tariff - all day long to call to any operator (including fnf)
  • 60 sec pulse applicable 
  • migrated customers will enjoy all the features and promotions (except for the  tariff rates ) that are available in banglalink desh package
migrating to ek rate package
  • pre-paid customers can migrate to this package
  • customers can migrate to the ek rate package by typing "reg" and sending sms to 3030  
  • to unsubscribe from ek rate package customers have to type "d" and send sms to 3030. customers will be migrated back within 48 hours after sending the unsubscription request. during these 48 hours, they will keep on enjoying facilities available in banglalink desh ek rate package
3)
banglalink desh ek rate darun
banglalink brings ek rate darun which has a highly competitive tariff option of 69 paisa/min to any operator 24 hours a day.
some key features/benefits of banglalink desh ek rate darun
1. bonus on incomingnow customers can enjoy 20% bonus by having minimum 50 incoming minutes from other operator’s mobile in a month. the bonus will be given in the form of sms and minutes equally. the 20% bonus will be awarded based on previous month’s incoming calls from other mobile operators .bonus minutes can be used to call any banglalink number (excluding fnf) and bonus sms can be used for any banglalink number. all prepaid customers (banglalink desh, desh rang, ladies, first!) and banglalink postpaid, banglalink business and banglalink sme customers can enjoy these bonus minutes.

customers who are interested to avail the facility need to write "bo" and send an sms to 2007 (sms charge tk. 2 excluding vat will apply). within 72 hours of sending sms customers will receive a reply sms confirming successful registration. a customer needs to send the registration sms once to enjoy the bonus on incoming till the offer lasts. the bonus for the usage of one month will be given in the following month.
2. lifetime validitylifetime validity on prepaid account gives a customer the benefit of receiving incoming calls and staying connected forever. to get lifetime validity, a customer has to recharge his/her pre-paid account with a minimum amount of tk. 10/= or above (via scratch card or i- top up). if any lifetime validity customer does not have any incoming or outgoing call/sms for three months, the connection will be permanently disconnected.
product details
  • the new package will offer tk.0.69/min tariff in 24 hours to any operator with tk.0.30 call set up charge only in the 1st minute 
  • 60 seconds pulse will be applicable 
  • migrated customers will enjoy all the features and promotions (except tariff) that are available in banglalink desh package    
migration to ek rate darun
  • pre-paid customers can avail this offer through registration
  • to register in this package customers need to type "reg" and send sms to 1414
  • to deregister customers simply needs to type "dereg" and sent sms to 1414. customers will be migrated back to their original package after deregistration
  • registration and deregistration will be effective within 48 hours of sending the sms request 
4)
banglalink desh rangdhanu
anglalink has once again hit the market with another exciting offer rangdhonu! with this package, banglalink customers will be able to talk for half an hour by paying for only 5 minutes!
some key features/benefits of banglalink desh rangdhanu
1. bonus on incomingnow customers can enjoy 20% bonus by having minimum 50 incoming minutes from other operator’s mobile in a month. the bonus will be given in the form of sms and minutes equally. the 20% bonus will be awarded based on previous month’s incoming calls from other mobile operators .bonus minutes can be used to call any banglalink number (excluding fnf) and bonus sms can be used for any banglalink number. all prepaid customers (banglalink desh, desh rang, ladies, first!) and banglalink postpaid, banglalink business and banglalink sme customers can enjoy these bonus minutes.

customers who are interested to avail the facility need to write "bo" and send an sms to 2007 (sms charge tk. 2 excluding vat will apply). within 72 hours of sending sms customers will receive a reply sms confirming successful registration. a customer needs to send the registration sms once to enjoy the bonus on incoming till the offer lasts. the bonus for the usage of one month will be given in the following month.
2. lifetime validitylifetime validity on prepaid account gives a customer the benefit of receiving incoming calls and staying connected forever. to get lifetime validity, a customer has to recharge his/her pre-paid account with a minimum amount of tk. 10/= or above (via scratch card or i- top up). if any lifetime validity customer does not have any incoming or outgoing call/sms for three months, the connection will be permanently disconnected.
product details
  • under rangdhonu package, whenever a call will be connected to any banglalink number during 12.00am-5.00pm, tk.1.50/minute will be charged per minute during the 1st five minutes. from 6th to 30th minute, the call will be free of charge. similarly, from 31st to 35th minute, the tariff will be tk. 1.50/minute and from 36th to 60th minute, the call will be free of charge.
  • all the above charges are exclusive of vat 
  • 60 second pulse will be applicable for this tariff 
  • special tariff of rangdhonu package will be applicable for calling to any banglalink numbers (including fnf) from 12am to 5pm 
migrating to rangdhonu 
  • pre-paid customers can migrate to this package
  • to register for this package, type "reg" and send sms to 4687
  • to unsubscribe from this package, type "d" and send sms to 4687
5)
banglalink desh 7fnf
banglalink launches a new package with 7 fnf numbers to any operator. any prepaid customer can migrate to the new desh package by typing ‘reg’ and sending sms to 2000.
the call charges of this package are:
timeper minute call charge
0900 to 1700to any operatortk. 0.99*
1700 to 2400to any operatortk. 1.15*
2400 – 0900to banglalink numbertk. 0.45*
to other operatorstk. 0.99*
fnf tariff
(24 hr)
to banglalink fnf numbertk. 0.45*
to other operator’s fnf numbertk. 0.99*
sms chargeto banglalink numbertk. 0.50
to other operator’s numbertk. 0.50
* 30 paisa charge will be applicable in the first minute
 
  • existing desh package and it’s call charges will remain unchanged
  • all the other prepaid packages will remain the same 
  • 60 seconds pulse will be applicable
  • customers can deregister and go back to their original package by typing ‘d’ and sending sms to 2000.
  • migrated customers will enjoy all the features and promotions (except tariff) that are available in desh package
  • registration and deregistration request will be effective with 48 hours of sending sms request

banglalink post-paid
why choose banglalink postpaid
banglalink postpaid packages offer you some of the best benefits that you need. take a look at some of the features of banglalink postpaid packages:
benefits of postpaid packages
  • lowest call charges
  • 1 second pulse
  • up to 4 fnf to any mobile operator with a very low tariff
  • 20% bonus on incoming calls
  • up to 15% monthly loyalty discount on airtime
  • up to 2 supplementary connection with very low group talk rate
  • low monthly line rent, which is waived based on usage
  • hassle free bill payment through i’ top up
  • gprs and mms service
  • international roaming
  • international sms
  • smart services like amar tune, power menu, missed call alert, news alert, yellow pages, and many more
key highlights of banglalink postpaid
banglalink postpaid is a standard postpaid package with local, nwd and isd connectivity. it offers very attractive call rates, a range of packages and value added services designed to make your life simpler.
dedicated customer care line:121 is a dedicated customer care line number which cateres to all your inquiries round the clock.
1 second pulse:
reduce your expenses further with the 1 second pulse facility to other banglalink numbers. so your bill will be exactly according to your usage
bonus on incoming:banglalink is the only operator that offers bonus on incoming for postpaid connections. enjoy 20% bonus minutes and sms on your total incoming calls.
international sms:
you can send sms to mobiles within bangladesh as well as around the world.
free voice mail retrieval:
with banglalink postpaid your voice mail retrieval is absolutely free. 
packages and call charges
banglalink postpaid package 1 offers you:
  • exemption of line rent  if your bill exceeds tk 500
  • duplicate dial: you can keep the last 6 digits of your existing number same when taking a banglalink postpaid connection
  • free 10 mb gprs every month
  • free missed call alert service
  • tk. 100 discount in 2 bill cycle (tk. 50 each)
  • free 100 sms with the new connection
  • free dedicated customer care line (121)
supplementary connection:
  • all subscribers of postpaid package 1 can avail two supplementary connections with low connection fees and attractive group call & sms rates
  • special group talk rate of tk. 0.25/min and tk. 0.25/sms between the 3 connections (including the original connection)
  • postpaid package 1 and its attractive call charges and other facilities are applicable
call & control package offers you: 
  • option to recharge through scratch card/i’top-up
  • an easy solution to track of your monthly expenditure
  • special loyalty discount program
 postpaid package 1supplementary connectioncall & control
line renttk. 100--
minimum commitment-tk. 50-
outgoing call charges to banglalink numbers
9am - 5pmtk. 0.99/mintk. 0.99/mintk. 0.99/min
5pm - 12amtk. 1.25/mintk. 1.25/mintk. 1.25/min
12am - 9amtk. 0.45/mintk. 0.45/mintk. 0.45/min
outgoing call charges to other operators
9am - 5pmtk. 0.99/mintk. 0.99/mintk. 0.99/min
5pm - 12amtk. 1.25/mintk. 1.25/mintk. 1.25/min
12am - 9amtk. 0.99/mintk. 0.99/mintk. 0.99/min
fnf rates
number of fnf443
24 hours call charge to banglalink fnftk. 0.45/mintk. 0.45/mintk. 0.45/min
24 hours call charge to other operators’ fnftk. 0.79/mintk. 0.79/mintk. 0.79/min
sms rates
sms rates to banglalink and other numberstk. 0.50/smstk. 0.50/smstk. 0.50/sms
sms rates to fnf numberstk. 0.50/smstk. 0.50/smstk. 0.50/sms
pulse
to banglalink numbers (excluding fnf)1 sec1 sec1 sec
to other operators numbers (excluding fnf)30/30/15 sec30/30/15 sec30/15/15 sec
to fnf60 sec60 sec60 sec
vat & conditions applicable
fnf
with banglalink postpaid package you can enjoy talking at a much lower call rate to your fnf numbers from any mobile operator.
loyalty discount

you can reduce your mobile expenses through our loyalty discount program. the monthly loyalty discount amount is calculated based on your length of stay with banglalink and usage per month as shown the following table:
length of stay with banglalinkmonthly outgoing voice calls (excluding btcl charge, roaming and vat)
tk. 401 - 1500tk. 1501 - 3000tk. 3001 +
more than 2 years10%12%15%
less than 2 years, more than 1 year8%10%12%
less than 1 year7%8%10%
this means the longer you have stayed with banglalink, the more discount you will receive. the loyalty discount is our way of expressing gratitude toward you, because your loyalty means that banglalink is your preferred and trusted mobile operator.
a customer’s length of stay with banglalink will be calculated starting from the date of activation of service with banglalink.
for postpaid package 1 customers, the discount amount will be adjusted with their monthly bill.
for postpaid call & control customers, an amount equivalent to the discount will be uploaded every month to their accounts.
 

No comments: